MutualArt.com does not accept returns for online subscription services. Upon termination of service, the subscription will run to the end of the subscription period. Monthly plan holders cancelling their subscription will not receive any pro-rated or credited amount. For yearly plans please see the details below. All sales are final -- the information and services provided by MutualArt.com are not returnable once access is granted. All date calculations are made on the basis of the Gregorian calendar. Please preview the information we offer before you subscribe to understand what MutualArt.com provides users. If you have any questions, please contact customer support prior to registering and paying any membership fee. It will be assumed that once you have registered, you have accepted the policy herein.

Your credit card will be charged with the monthly membership fee at the start of your membership. We will continue to charge your credit card on a monthly (31 day cycle) basis until you terminate your membership. So, for example, if you joined on May 5 your credit card will be charged 31 days thereafter, in this case June 5th, and on July 6th on the following month and so on until you cancel your membership. You may cancel your membership by contacting us at support@mutualart.com at any time without incurring a cancellation fee. Upon canceling your membership, you will not incur additional fees and you will be able to make use of our Premium services until the end of the billing cycle.

Your credit card will be charged with the entire annual membership fee upon registration for membership. Thereafter, your credit card will be billed on an annual (365 day cycle) basis until you terminate your membership. You may cancel your membership by contacting us at support@mutualart.com at any time without incurring an additional cancellation fee. If you cancel your subscription within a period of 3 months from the commencement date (or extended subscription date) of your membership you will only be charged for the period that has lapsed on the cost basis of a monthly plan (a higher monthly subscription fee), and the outstanding balance will be credited to your card. If you choose to terminate your membership in the latter half of the subscription year then your subscription will terminate and you will incur no further fees, you will receive no credit to your account balance, and your subscription will be accessible through the end of the subscription period.

Timing for credit card charges will be the same as the annual plan listed above. You may cancel your membership by contacting us at support@mutualart.com at any time without incurring an additional cancellation fee. Subscribing for Premium VIP Plan involves services that are based on a yearly program, therefore your refund for the Premium VIP annual plan will be determined by taking the yearly subscription price that you actually paid, less the value of any services you consumed, at the rates listed here. Once your plan is cancelled, effective immediately, you will no longer have access to your subscription, or any benefits included.

MutualArt.com may vary its programs and offerings. Please refer to the specific Terms and Conditions of your particular plan for further details. Our policies may change with future programs, and these changes will be posted on our site. Write to us at support@mutualart.com.

The fee for the MyCollection service is paid in advance on an annual basis and is non-refundable. Any requested cancellation shall become effective following the current annual billing period.

Last update: February 26th, 2023