May 6, 2026
MutualArt.com ("MutualArt.com" or "We" or "Us" or "MutualArt") is comprised of a website ("Website" or "Site") providing an online art resource that allows users to access and share information related to art as well as services offered from the Site. The services offered by MutualArt.com include the content accessible by means of the Site, including related newsletters, publications, offerings, and any other features or content offered from time to time by MutualArt.com in connection with the MutualArt Website (collectively, the "MutualArt Services" or "Services", and which may include "Premium Services" as defined herein)
By visiting the Site or using MutualArt Services, you accept the Terms herein, in the Privacy Policy, the Auction House Partnership Terms of Service attached hereto as Annex A (if applicable) and in the Refund Policy, which are incorporated into these Terms by reference. If you are not agreeable to these Terms do not use the Site or register for any MutualArt Services. MutualArt.com reserves the right to modify or amend these Terms from time to time without notice. We will post the changes to update you and your continued use of the Site or Services will be implicit acceptance of those Terms.
This Terms of Use Agreement ("Agreement") contains the legally binding terms for your use of the MutualArt Services. By using the Services, you agree to be bound by this Agreement, whether you are a "Member" (which means that you have accessed and registered to use MutualArt.com) or not. The term "User" refers to any user, including Members. You are only authorized to use the MutualArt Services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and this Agreement. Please read this Agreement carefully and save it. If you do not agree with it, you should exit the MutualArt Website immediately and discontinue use of the Services without further access to the Site. If you wish to become a Member, communicate with other Members, or make use of any MutualArt Services, you must read this Agreement and indicate your acceptance.
This Agreement includes MutualArt.com's policy for acceptable use of the MutualArt Services and terms that apply to text, files, images, photos, video, sounds, musical works, works of authorship, or any other materials (collectively, "Content") posted on the MutualArt Website, your rights, obligations and restrictions regarding your use of the MutualArt Services, including the Refund Policy, any and all applicable copyright rules and regulations, and MutualArt.com's Privacy Policy. In order to participate in certain MutualArt Services, you may be required to agree to additional terms and conditions. Unless otherwise provided by the additional terms and conditions applicable to the MutualArt Services in which you choose to participate, any additional terms are hereby incorporated into this Agreement. You may receive a copy of this Agreement by emailing us at: support@MutualArt.com, Subject: Terms of Use Agreement.
MutualArt.com may modify this Agreement from time to time and such modification shall be effective upon posting by MutualArt.com to the MutualArt Website. You agree to be bound to any changes to this Agreement when you use the MutualArt Services after any such modification is posted. It is therefore important that you review this Agreement regularly to ensure you are up to date regarding changes.
Please be careful with the information that you post on the site or provide to other Users. MutualArt.com reserves the right, in its sole discretion, to reject, refuse to post or remove any posting by you, or to restrict, suspend, or terminate your access to all or any part of the MutualArt Services at any time, for any or no reason, with or without prior notice, and without liability.
The following is a partial list of the kind of activity that is illegal or prohibited on the MutualArt Website and through your use of the MutualArt Services. MutualArt.com reserves the right to investigate and take appropriate legal action against anyone who, in MutualArt.com's sole discretion, violates this provision, including without limitation, reporting you to law enforcement authorities. Prohibited activity includes, but is not limited to:
These terms and conditions apply to the sale of artworks on the Platfrom or otherwise by MutualArt. By placing an order for artworks on the Platform, you ("You" or the "Buyer") accept and agree to be bound by these terms of sale. If you do not agree to these terms, you may not purchase artworks on the Platform. MutualArt.com reserves the right to modify or amend these Terms from time to time without notice.
ANNEX A
AUCTION HOUSE PARTNERSHIP TERMS OF SERVICE
By using our services, you as an Auction House ("Auction House" or "You") agree to be bound by this Terms & Conditions ("T&C"), that will constitute a contract between MUTUALART DMCC ("MA", "We" or "Us") and Auction House and stipulates the terms of our business collaboration (the "Collaboration").
MA owns and operates the online website www.mutualart.com (the "Website"), a leading online data engine platform offering a one-stop shop service for its users in the field of the art business. As such, MA possesses a large database of its registered members with whom it regularly communicates via multiple platforms, including through smart alerts and email.
As part of our Collaboration, MA shall introduce and refer to You MA's users who are: (i) owners of artworks who have indicated that they are potentially interested in selling their artworks, whether through auction or otherwise, via, inter alia, Auction House's platform; and (ii) potential buyers for artworks offered and promoted for sale by Auction House (both (i) and (ii), in each case solely to the extent such owners or potential buyers are not Active Users, shall be referred to herein as "Referral(s)").
An "Active User" shall refer to a preexisting Auction House's user and/or client who has completed a purchase or a sale through Auction House during the period of 6 months prior to an introduction made by MA to Auction House of that user. For the avoidance of doubt, an Auction House' user who has not made a purchase or sale with Auction House within the past 6 months leading up to the introduction or referral made by MA shall be deemed and referred to herein as a "Dormant User". In the event that MA introduces or refers a Dormant User to Auction House, and that Dormant User completes a sale or purchase with Auction House, MA shall be entitled to Commission (as defined below) in respect of that sale or purchase.
Insofar as an MA user is interested in either selling or purchasing an artwork through the Platform (as defined below), MA shall refer such user to the Platform, so as to allow them to complete the applicable process with Auction House, i.e., either placing a bid on an artwork or uploading an artwork for sale. MA and Auction House shall work together in good faith to structure a procedure to monitor and manage offline sales in accordance with the terms hereof.
MA makes no representation, warranty, or guarantee that any Referral will bid, purchase, or that any artwork will be sold on or through the Platform, and disclaims all implied warranties to the fullest extent permitted by law. The Auction House is solely responsible, at its own cost, for negotiating all transactional terms, verifying the condition and authenticity of any artwork, arranging packing, shipping and customs, and satisfying any other requirements to consummate a Qualified Sale (as defined below); MA has no obligation to conduct or facilitate negotiations, logistics, or dispute resolution.
Only in the event that a Referral is one of MA's premium users and that user has indicated its desire to facilitate the sale of an artwork as part of a "hands off" process, MA will render support to complete the transaction on that user's behalf, including performing KYC checks, arranging photography, completing consignment forms, and handling the transaction proceeds.
As consideration for MA's referral services, Auction House shall pay MA commission, to be agreed and determined by the parties on an artwork-by-artwork basis, applied to the Artwork Selling Price (as defined below) for each Qualified Sale, plus VAT -if applicable- (the "Commission").
The term "Artwork Selling Price" shall mean the final price paid by a buyer for an artwork, excluding transactional expenses paid by Auction House in connection thereto - meaning: shipping and handling, insurance, local sales (or VAT) taxes and related transactional fees, as may be customary under applicable law (except for income tax).
A "Qualified Sale" shall mean either:
Both Commission and Enhanced Commission apply to any artwork sale conducted through the Platform or via any other way managed, controlled or sponsored by Auction House, in each case, with such sale or purchase being made within the period of 36 months of the date of the Referral being referred to Auction House by MA (the "Exclusivity Period").
For the avoidance of any doubt, if following a Referral made by MA, an artwork sale or purchase involving such Referral is consummated within the Exclusivity Period through the intervention, participation or facilitation of any third party, or otherwise outside the Platform, Auction House shall remain fully liable to pay MA the applicable Commission or Enhanced Commission, as the case may be, as if such sale had been conducted directly through the Platform.
Auction House shall act in good faith in informing MA of any Qualified Sales. For the purpose of recording Qualified Sales, at MA exclusive choice, Auction House shall:
If both options are not feasible or cannot be implemented in a straightforward manner, Auction House and MA shall discuss and negotiate a process for recording such transactions, including through periodic reporting and meetings.
All payments made by Auction House to MA will be in United States Dollars via a wire transfer to a bank account designated by MA, unless agreed otherwise by the parties in writing.
Auction House will bear and be responsible for the payment of all taxes associated with the sale of artworks, excluding all taxes attributed directly to MA pursuant to applicable laws and regulations. MA shall bear all taxes, duties, and other governmental charges associated with any Commission and Enhanced Commission properly received by it.
As part of the Collaboration, Auction House will make available to MA certain content, documentation, code, images, data and other related materials (the "Content"), including through a designated link to Auction House's application platform's interface (the "API") subject to the terms herein.
Auction House represents that it has and will have throughout the duration of the Collaboration under this T&C all legal rights to: (i) use, publish and grant others with rights to the Content, including to market and place artworks uploaded to its platform by its users for sale through its platform (either offline or online) (the "Platform"); (ii) manage such sales through its Platform; and (iii) all associated intellectual property rights in the Content granted to Us as per the terms herein.
Auction House shall, for the avoidance of doubt, own all right, title and interest in and to the Content. Accordingly, Auction House grants MA a non-exclusive, non-sublicensable, worldwide, fully-paid and royalty-free license to: (i) implement and use the API for the purpose of performing MA's obligations herein; (ii) make available, transmit, display and distribute the Content (including Content in relation to artworks) as it deems fit; (iii) take necessary and reasonable action to sell and promote the sale of such artworks to its users via various ways of communication, based on MA's discretion; and (iv) display, present or otherwise use Auction House's trademarks (current or any new trademark and logo used by it following any rebranding process in order to fulfill the purpose of this T&C). MA shall not modify, amend, alter or sublicense the Content or any of Auction House's trademarks, logos, name or other intellectual property nor use such Content or intellectual property in any manner other than allowable herein.
MA shall comply with applicable laws, rules and regulations, protect the API key and other materials provided by Auction House, and shall not allow any unauthorized use, disclosure or access of the API, without Auction House's approval.
Both MA and Auction House shall ensure to abide by applicable laws for the protection of users' personal data, including in case of transferring such data between jurisdictions, in accordance with applicable law, including GDPR.
The Parties agree to keep confidential and not disclose or divulge to any person any trade secret, details of the other party or any other confidential information concerning the business or affairs of the other party, for the duration of this T&C and for a period of three (3) years thereafter. Subject to applicable law, during the term of the T&C and for a period of 12 months thereafter, Auction House will not interfere with, circumvent or obviate MA's interests, by contacting the Referrals, except for the purpose of fulfilling its obligations under this T&C and/or engage in any agreement with and/or transact any business with the Referrals without MA's written approval. Subject to applicable law, if Auction House is in breach of this undertaking, MA shall be entitled to compensation at a value commensurate to the breach.
The Website and Our services hereunder are provided on an "as-is" and "as available" basis without warranty of any kind, express or implied. MA will not be liable for any loss due to the Website not being available and for any loss due to errors on the Website, or software used by MA or the failure of Auction House to acquire or sell any of the artworks. MA shall bear no responsibility for the sale process to, or purchase process in respect of, the Referrals or any part thereof (including, but not limited to, in relation to the delivery of, payment for and/or condition of any artworks), unless caused by MA´s gross negligence or wilful misconduct.
Auction House will defend, indemnify and hold harmless MA and its affiliates from and against any and all claims, costs, losses, damages, and expenses (including reasonable attorneys' fees) arising out of any claim, action, or other proceeding instituted by a person or entity that arises out of or relates to: (i) any breach of Auction House's representations, warranties, or obligations set forth in this T&C; or (ii) the false advertisement, offer, sale or return of the artworks, any content provided by Auction House, any infringement of any intellectual property or proprietary rights in relation to any artworks or Content, or the collection, payment or failure to collect or pay any taxes. MA will defend, indemnify and hold harmless Auction House and its affiliates from and against any and all claims, costs, losses, damages, and expenses (including reasonable attorneys' fees) arising out of any claim, action, or other proceeding instituted by a person or entity that arises out of or relates to any breach of MA's obligations set forth in this T&C. MA will not be liable for any damages of any kind, including, indirect, incidental, punitive, and consequential damages, arising out of or in connection with the artworks, this T&C, or the inability to use the Platform.
The Collaboration shall commence on the date of this T&C and shall remain in effect unless terminated by either party by giving the other party thirty (30) days' prior written notice, provided that during the first 6 months following the date of this T&C, the notice period shall be sixty (60) days. Without derogating from the above, each party shall have the right to immediately terminate this T&C if the other party is in material breach of any of its obligations or representations, which breach is not cured within fourteen (14) days of receipt of written notice of such breach.
Upon termination of this T&C for any reason, MA shall cease using the API and cease promoting the artworks.
In the event of termination of this T&C for any reason, each party shall be responsible to perform its obligations under this T&C until the effective date of termination. Furthermore, Auction House's obligation to pay MA its Commission and Enhanced Commission shall remain in force following termination of this T&C, up to the expiration of the 36 months term set forth above.
In the event that Auction House is in breach of the terms of this T&C due to a failure to pay the Commission or Enhanced Commission in accordance with the terms of this T&C, Auction House's shall pay MA an amount equal to three (3) times the Commission or Enhanced Commission that should have been paid to MA in respect of the relevant Qualified Sales, as applicable, as liquidated damages, within 7 days of written notice by MA.
In case of termination of this T&C due to a breach by Auction House of its obligations under the terms of this T&C, MA shall have the right to inspect and audit Auction House's financial books solely as they relate to the Collaboration and any potential Commissions or Enhanced Commission resulting therefrom, at MA's reasonable costs, to confirm its rights hereunder provided that prior written notice of at least five (5) business days has been given to Auction House.
This T&C constitutes the entire agreement between MA and Auction House and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter. This T&C may be executed in any number of originals and/or counterparts, all of which when taken together shall constitute one and the same instrument. Electronic signatures shall be deemed originals. Any waiver, modification or amendment of any provision of this T&C shall be effective only if in writing and signed by the parties hereto.
All notices required or permitted hereunder shall be in writing and shall be deemed effectively given: (i) upon personal delivery to the party to be notified, (ii) when sent by confirmed facsimile-mail or electronic communication (like WhatsApp) if sent during normal business hours of the recipient, and if not during normal business hours of the recipient, then on the next business day, (iii) five (5) calendar days after having been sent by registered or certified mail, return receipt requested, postage prepaid, or (iv) one (1) business day after deposit with a nationally recognized overnight courier, specifying next day delivery, with written verification of receipt. All communications shall be sent to the other party hereto at such party's address hereinafter set forth on the signature page hereof, or at such other address as such party may designate by ten (10) days advance written notice to the other party hereto.
By signing below, each party represents and warrants that: (i) it has full legal capacity, power and authority to execute and deliver this T&C and to perform its obligations under this T&C; and (ii) there is no contractual or other legal restriction preventing or limiting it from entering into this T&C or performing any of its obligations hereunder.
This T&C constitutes valid and binding obligations, enforceable in accordance with its terms. This T&C shall be governed by the laws of the Dubai Multi Commodities Centre in the UAE. If any provision of this T&C is found by a court of competent jurisdiction to be unenforceable, that provision shall be severed and the remainder of this T&C shall continue in full force and effect.
Please contact us at: support@mutualart.com with any questions regarding these agreements